Fionn Designs Gift Card Policy

1. Issuer

This e-gift card (“Gift Card”) is issued by Fionn Designs and may only be used to purchase products directly from us via our website or approved sales channels.

2. Validity & Expiry

• In accordance with the South African Consumer Protection Act (Section 63), Gift Cards are valid for three (3) years from the date of issue, unless fully redeemed earlier.
  
• Promotional or complimentary gift cards may carry a shorter validity period, which will be clearly stated at the time of issue.
  

3. Redemption

• Gift Cards can be redeemed online at www.fionndesigns.co.za only.
  
• Partial redemption is allowed. Any unused balance will remain on the Gift Card until it is fully redeemed or expires.
  
• Gift Cards cannot be exchanged for cash, credited to an account, or used to buy another gift card.
  

4. Lost, Stolen, or Damaged Gift Cards

• Treat your Gift Card as cash. Fionn Designs is not responsible for lost, stolen, damaged, or unauthorised use of Gift Cards.
  
• At our sole discretion, and only if proof of purchase is provided, we may reissue a replacement card with the remaining balance.
  

5. Refunds & Exchanges

• Gift Cards are non-refundable and may not be exchanged for cash (except where required by law).
  
• Products purchased with a Gift Card are subject to our standard Returns & Exchange Policy. If a return is accepted, the refund will be credited back to a Gift Card.
  

6. Expired Gift Cards

• Once a Gift Card has expired, any unused value is forfeited and will not be refunded, except as required by law.
  

7. Amendments

• Fionn Designs reserves the right to amend these terms from time to time.
  
• Any changes will apply to new Gift Cards issued after the effective date. Gift Cards already issued will remain subject to the terms at the time of purchase.
  

8. Governing Law

This policy is governed by the laws of the Republic of South Africa. Disputes will be handled in accordance with South African consumer law.

9. Contact

For queries or assistance regarding Gift Cards, please contact us:

📧 fionndesigns@outlook.com

Delivery

Our E-Gift Card is a virtual card, thoughtfully delivered via email directly to the recipient’s inbox. A seamless and elegant way to share the joy of choice.