Glass Cloche

• Lead Time for Stock-on-Hand
  All orders are processed within 24 hours. Orders placed over weekends or public holidays will be processed on the next working day.
• Lead Time for Out-of-Stock Items
  If an item is out of stock at the time of your order, please allow 10–14 Business days for production and dispatch. We will keep you updated throughout the process and notify you as soon as your order is on its way.

• Main Centres (Johannesburg, Pretoria, Durban, Cape Town, Bloemfontein, Port Elizabeth): 2–5 business days.
• Regional/Outlying Areas: 5–7 business days.
  Delivery times are estimates and may vary due to courier schedules, weather, or unforeseen delays.

Shipping Fees

• Fees calculated at Checkout.
• Free Shipping for orders over R1500.00 (In South Africa)

• We gladly accept returns or exchanges reported within 48 hours of delivery.
• Please note that custom or personalised items are non-returnable.
• If you decide to return an item due to a change of mind, the shipping cost will be deducted from your refund.
• If your order arrives damaged or incorrect, we’ll cover the return shipping and arrange a replacement or refund.

Keep your glass cloche looking pristine and clear with these simple care tips:

• Handwash Only: Gently wash with warm water and a mild dish soap.
  
• Avoid Abrasives: Do not use scouring pads or harsh cleaners as they may scratch the glass.
  
• Dry Thoroughly: Wipe with a soft, lint-free cloth to prevent water spots.
  
• Handle With Care: Glass is delicate — always place the cloche down gently on surfaces.
  
• Avoid Extreme Temperatures: Do not expose to sudden temperature changes (e.g., from fridge to hot water) to prevent cracking.
  
• Safe Storage: Store upright on a stable surface to avoid chips or breaks.